Last Updated: July 21, 2026
Please review these End User Terms of Use (these “Terms”) carefully, as they set forth the legally binding terms and conditions that govern your access to and use of the website located at https://www.nara.space, the creator storefronts hosted on unique Nara URLs (each, a “Storefront”), and the related services made available to visitors and purchasers (collectively, the “Platform”). These Terms apply to you as a visitor to or purchaser on a Storefront (“you” or “your”).
The Platform is operated by NASD Inc., a Delaware corporation located at 1919 14th Street, Suite 700, Boulder, CO 80302 (“Nara,” “us,” “our,” and “we”). Our Privacy Policy and our Acceptable Use Policy (“AUP”), each as updated from time to time, are incorporated by reference into these Terms. By checking the box presented at checkout, clicking to accept, or accessing or using a Storefront, you agree to be bound by these Terms.
1. Agreement to Terms
i.By accessing or using the Platform, or by completing a purchase on a Storefront, you agree to be bound by these Terms. If you do not agree, do not use the Platform. We may revise these Terms from time to time; if we make material changes, we will provide notice on the Platform and the updated Terms will apply to your use and purchases after they take effect. Changes to Section 13 (Dispute Resolution & Arbitration) will not apply to disputes that arose before the change became effective.
2. Eligibility
i.You must be at least 13 years old to use the Platform, and at least 18 years old (or the age of majority in your jurisdiction) to make a purchase; if you are under 18, you may use the Platform only with the involvement and consent of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use. The Platform is not directed to children under 13.
3. Purchases, Subscriptions, and Tips
i.Payment Processing. Payments on the Platform are processed by Stripe, Inc. and its affiliates (“Stripe”). Your payment information is collected and processed by Stripe, not Nara, and your use of Stripe’s checkout is subject to Stripe’s terms and privacy policy. You may check out as a guest; you do not need a Nara account to make a purchase.
ii.Pricing; Order Acceptance. Prices, product descriptions, and offerings on each Storefront are set by the Creator. Your order is an offer to purchase from the Creator, which is accepted when the Creator (through the Platform) confirms the order or delivers the content or product. Applicable taxes may be added at checkout.
iii.Subscriptions; Automatic Renewal. If you purchase a subscription or membership, it will automatically renew and your payment method will be charged at the price and frequency disclosed to you at checkout until you cancel. You will be given clear notice of the renewal terms before you consent to them. You may cancel at any time through the subscription management portal linked from your purchase receipt and from the Storefront, or by contacting the Creator; cancellation will be at least as easy as enrollment, and takes effect at the end of the then-current billing period unless otherwise stated. Where required by law, you will receive a reminder before renewal.
iv.Tips. Tipping is voluntary and is available only while you are viewing specific content you have paid to access. Tips are payments to the Creator, are not charitable donations, and are non-refundable except as required by applicable law or the Creator’s policy.
v.Refunds; Disputes with Creators. Refunds are governed by the applicable Creator’s refund policy displayed on the Storefront, together with applicable law. Refund requests and purchase inquiries should be directed to the Creator using the contact method on the Storefront. If a Creator does not respond to a refund request within a reasonable period, you may contact us at support@nara.space and we may, in appropriate cases, facilitate a refund on the Creator’s behalf. Nara is not a party to your purchase and is not responsible for resolving disputes between you and a Creator, but we may (without obligation) assist.
4. AI Features and Disclosures
i.Storefronts and communications on the Platform may include content, recommendations, and messages that are generated or assisted by artificial intelligence, including by large language models (“AI”).
ii.If a Storefront offers a conversational or messaging feature powered by AI, that feature is an automated AI assistant — it is not the Creator, and it is not a human being. AI features on the Platform are identified as such, and will disclose that they are AI if you ask.
iii.AI-generated content may be inaccurate or incomplete. Content on Storefronts, including content about food, fitness, wellness, beauty, finance, or travel, is for general informational and entertainment purposes only and is not medical, health, nutrition, financial, investment, legal, or other professional advice. You should not rely on it as a substitute for advice from a qualified professional, and you should consult a professional before acting on it.
5. Purchased Content License
i.When you purchase or subscribe to digital content on a Storefront, the Creator grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view that content for your personal, non-commercial use, for the period applicable to your purchase (e.g., the duration of your subscription). You may not download (except where a download is expressly provided), copy, record, redistribute, republish, broadcast, resell, or share purchased or gated content, or circumvent any access controls. Access to gated content may end when your subscription ends, when the Creator removes the content, or when the Creator’s Storefront closes.
6. Your Content and Conduct
i.If you submit comments, messages, reviews, or other content to the Platform (“User Content”), you grant Nara and the applicable Creator a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute that User Content as necessary to operate the Platform and the Storefront. You represent that you have the rights to submit your User Content and that it complies with the AUP.
ii.You will not: post reviews or testimonials that are fake, paid without disclosure, or AI-fabricated; impersonate any person; harass Creators or other users; use any robot, scraper, or automated means to access the Platform or to extract, download, or archive gated content; introduce malicious code; or otherwise violate the AUP or applicable law. We may remove User Content and restrict access for violations.
7. Reporting Content; Copyright; NCII
i.If you believe content on the Platform violates the AUP or applicable law, you may report it using the reporting tools on the Storefront or by contacting support@nara.space.
ii.Notices of claimed copyright infringement should be sent to our designated agent: Copyright Compliance Department, NASD Inc., 1919 14th Street, Suite 700, Boulder, CO 80302; copyright@nara.space.
iii.We prohibit non-consensual intimate imagery, including AI-generated intimate depictions of identifiable individuals. If you are depicted in such imagery on the Platform, you (or someone authorized to act for you) may submit a removal request through support@nara.space or our reporting tools, and we will remove reported imagery that reasonably appears to be non-consensual intimate imagery within forty-eight (48) hours of a valid request and make reasonable efforts to remove identical copies.
8. Privacy
i.Our Privacy Policy describes how personal information is handled on the Platform, including the important distinction between information Nara handles for its own purposes and information Nara processes on behalf of Creators. For information collected through a Creator’s Storefront in connection with your relationship with that Creator, the Creator is the party responsible for its own use of your information, and privacy rights requests relating to a Creator’s use of your data may be routed to that Creator, with Nara’s assistance. Payment card information is handled by Stripe.
9. Third-Party Services
i.The Platform may link to or interoperate with websites, applications, and services that we do not control, including Stripe and social media platforms. We are not responsible for, and do not endorse, third-party services, and your use of them is governed by their own terms and privacy policies.
10. Disclaimers
i.THE PLATFORM IS PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND NARA (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. NARA DOES NOT ENDORSE ANY CREATOR AND IS NOT RESPONSIBLE FOR ANY CREATOR’S CONTENT, PRODUCTS, SERVICES, CLAIMS, OR CONDUCT, OR FOR ANY TRANSACTION BETWEEN YOU AND A CREATOR. YOU AGREE THAT NARA WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGES OF ANY SORT INCURRED AS THE RESULT OF ANY INTERACTIONS OR TRANSACTIONS BETWEEN YOU AND ANY CREATOR. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS ANY NON-WAIVABLE RIGHTS YOU HAVE UNDER THE CONSUMER PROTECTION LAWS OF YOUR STATE OF RESIDENCE.
11. Limitation of Liability
i.TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER NARA NOR ITS SERVICE PROVIDERS WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OR INABILITY TO USE THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL NARA'S AGGREGATE TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE PLATFORM EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO NARA (AS DISTINCT FROM AMOUNTS PAID TO CREATORS) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS ($100). THESE EXCLUSIONS AND LIMITATIONS ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN NARA AND YOU.
12. Indemnification
i.To the fullest extent permitted by applicable law, you will indemnify and hold harmless Nara and its affiliates, officers, directors, employees, and agents from any claim, liability, damage, loss, cost, or expense (including reasonable attorneys’ fees) arising out of or relating to your User Content, your violation of these Terms or the AUP, or your violation of applicable law or the rights of any third party.
13. Dispute Resolution & Arbitration
i.Please read this Arbitration Agreement carefully. It affects your rights. It contains procedures for mandatory binding arbitration and a class action waiver. Disputes about a Creator’s products, services, or content should first be raised with the Creator; this Section governs disputes between you and Nara.
a.Applicability. All claims and disputes between you and Nara arising out of or relating to these Terms or the Platform (excluding claims for injunctive or other equitable relief regarding intellectual property, and excluding small claims described below) shall be resolved solely by binding arbitration on an individual basis under this Arbitration Agreement, and not in a class, representative, or consolidated action or proceeding.
b.YOUR RIGHT TO OPT OUT. YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT BY SENDING WRITTEN NOTICE TO legal@nara.space (SUBJECT LINE: “ARBITRATION OPT-OUT”) WITHIN THIRTY (30) DAYS AFTER YOU FIRST ACCEPT THESE TERMS, STATING YOUR NAME, THE EMAIL ADDRESS USED FOR YOUR PURCHASE(S), AND YOUR INTENT TO OPT OUT. OPTING OUT OF ARBITRATION WILL NOT AFFECT ANY OTHER PROVISION OF THESE TERMS.
c.Notice; Informal Resolution. Before either party may seek arbitration, the party must first send to the other a written Notice of Dispute describing the nature and basis of the claim and the requested relief (to Nara: legal@nara.space and NASD Inc., 1919 14th Street, Suite 700, Boulder, CO 80302). The parties shall attempt in good faith to resolve the dispute informally, including by telephone or videoconference if requested, for sixty (60) days after the Notice is received before commencing arbitration.
d.Rules. Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules before a single neutral arbitrator. Payment of filing, administration, and arbitrator fees will be governed by the AAA’s Consumer Arbitration Rules. The arbitration shall be conducted in the county where you reside or another mutually agreed location, and may be conducted by videoconference or, for claims under $10,000, on written submissions at your election. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this Arbitration Agreement.
e.Batching of Coordinated Filings. If twenty-five (25) or more demands for arbitration are filed against Nara that raise similar claims and are filed by or with the assistance of the same or coordinated counsel, the parties agree that the demands shall be resolved in staged proceedings: the parties shall each select up to ten (10) demands to proceed first as bellwether arbitrations, and the remaining demands shall be tolled and shall not be filed (and no fees shall be due on them) until the bellwether arbitrations conclude, followed by a global mediation. A court of competent jurisdiction may enforce this subsection, including by enjoining the mass filing or administration of demands that do not comply with it.
f.Waivers; Small Claims; Severability. THE PARTIES WAIVE THEIR RIGHTS TO A TRIAL BY JURY AND TO PARTICIPATE IN A CLASS ACTION. Either party may bring an individual action in small claims court in your county of residence. If any part of this Arbitration Agreement is found invalid or unenforceable, that part shall be severed and the remainder shall continue in effect, except that if the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court. This Arbitration Agreement survives termination of these Terms.
14. Governing Law
i.These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles, except that (a) the Federal Arbitration Act governs Section 13, and (b) if you are a consumer, you retain the benefit of any mandatory consumer protections of the law of the state where you reside that cannot be waived or varied by contract. For any proceeding that is not subject to arbitration, the state and federal courts located in Delaware will have jurisdiction.
15. General
i.You consent to receive communications from us electronically, including receipts, notices, and disclosures, at the email address you provide at checkout. You may not assign these Terms; we may assign them without your consent. The failure to enforce any provision is not a waiver. If any provision is held invalid, the remainder remains in effect. These Terms, together with the Privacy Policy and AUP, are the entire agreement between you and Nara regarding the Platform; they do not modify any agreement between you and a Creator or between you and Stripe. Questions or complaints may be directed to support@nara.space or NASD Inc., 1919 14th Street, Suite 700, Boulder, CO 80302. California residents: complaints may also be directed to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.